In the event of an emergency during regular business hours, please call us immediately at (406) 525-3878.

After-Hours Emergency Care

At High Prairie Veterinary Services, we understand that pet emergencies don’t always happen during office hours. To ensure your pet has access to professional guidance 24/7, we provide an after-hours answering service at no additional cost to our clients.

How Our After-Hours Process Works:

If you have an emergency after our clinic has closed:

  1. Call our main clinic line: (406) 525-3878.
  2. Tele-Triage via Animal Health Link: You will be connected with a live Veterinary Technician through our partner, Animal Health Link.
  3. Professional Assessment: The technician will perform a “tele-triage” to assess your pet’s condition.
  4. Immediate Action: * If it is a true emergency: The technician will immediately reach out to our on-call team to coordinate care.
    • If it is non-emergent: You will be provided with professional home-care instructions to keep your pet comfortable until we reopen.
    • General Inquiries: For non-emergencies, you may also choose to leave a voicemail for our staff to follow up with you during the next business day.

Regional Emergency Referral Centers

If our team determines that your pet requires advanced 24-hour monitoring or specialized equipment not available on-site after hours, we may refer you to one of the following emergency facilities in Billings:

Small Animal Emergencies

Equine & Large Animal Emergencies